You will make and receive calls from customers, law firms, lenders relating to the conveyancing process (mortgage, remortgage or transfer of equity). You will answer questions and guide them through online portals and answer questions they may have. You will also perform customer satisfaction surveys and relay results to management.

Your responsibilities will involve customer service, online and mail order processing from phone orders, picking, packing and labelling for dispatch through to stock control, and developing your product knowledge.

A strong, experienced administrator that is used to working autonomously and handling a variety of tasks.

Manage and develop the relationship and increase revenue and profitability of business accounts, you will research and develop new types of business within each client and work to an account plan agreed with the Director of Client Relationships. You will maintain senior relationships up to board level, and ensure the business is seen and offers a consultative relationship with clients. Ensuring we meet and exceed contracted SLA's. Developing an account plan and presenting this on a six monthly basis to the management team.

Our client is a successful growing Wirral based law firm with a great team in place, they are seeking a Family Solicitor to join their family law team. This is a well established firm with a friendly close knit team, salary is negotiable depending on experience in the region of £40-44k per annum.

What you’ll do Process and record all financial transactions, daily banking, bank reconciliations, recording all client and office receipts, bills, payments and internal transfers. General accounts admin including answering the phone, filing etc.