Register CV

⇽ Back To Jobs

Sector | Admin

Vacancy Type | Full time

Job Type | Permanent

Location | Wirral

Utility Support Assistant

Ref: CS602

Salary: £25,000 per annum


What’s in it for you!

• Salary up to £25k
• Office based initially, moving to hybrid working after full training
• 25 days holiday, increasing by 1 day a year after three years up to 28 days.
• Shut down over Christmas, Company Pension scheme, Annual staff events, Onsite Bistro, Free Parking

Why we’d work there!

• Excellent Business Culture
• Lots of potential with this role for progression and development
• Great business leadership

What you’ll do

• Arrange client utility bills to be redirected
• Set up client bills on energy management software
• Help with processing the post and monitoring team emails
• Process and validate client energy bills against their contracted T&C’s
• Processing client disconnection letters to ensure the client does not get cut off
• Contact suppliers and deal with any failed bills (errors) or overcharging
• Process meter reads from our clients
• Ensure all customer KPIs are being adhered to
• Produce data reporting at defined frequencies and format
• Process and management “change of tenancy” requests
• Set up and manage their own tasks on our job management software
• Set up and manage “tenant recharging” schedules of the energy used in a client building
• Updated master control documents for audit purposes

Experienced Needed

Data or finance background or similar degree
• Excellent Excel/IT skills and ability to work with large amounts of data.
• Proven ability to think laterally to create value and solve problems.
• Ability to influence others to achieve goals.
• Ability to work independently in a fast-moving environment.
• Adaptable, positive and customer-focused with a “can do” approach.

How to apply!

Email your CV to admin@jfrecruit.co.uk

Not for me, for a friend!
If you refer a friend, once they complete their first 8 weeks of work, contact us for a £75 Amazon Voucher

Apply For This Job




    By filling in this form you are agreeing that we can contact you using the information you have supplied.

    Your privacy is very important to us, so please ensure that you read our Privacy Policy to see how we use your data. Click here to view our Privacy Policy