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Sector | admin

Vacancy Type | Full time

Job Type | Permanent

Location | Wirral

DRS Admin Support

Ref: CS526

Salary: Up to £22,000 per annum

What’s in it for you!
• Great starting salary plus Yearly Pay Reviews
• Office based with flexibility to work 2 days per week at home.
• Great Company Pension and other benefits
• Monday – Friday, 9:00am to 5:00pm, 10am-6pm, 8am-4pm

Why we’d work there!
• Great Culture
• Extensive Benefits Package
• Great induction and training process
• Employer invested in your development

What you’ll do
Provide admin support to the Dispute Resolution team by providing front line support in processing first notifications. Ensuring that the most effective systems and processes are followed at all times whilst providing a high level of customer service and operating strictly within FCA regulations and guidelines. You’ll handle enquiries via telephone, email and in writing.
Full job description available

Experience you need:
Proven experience of understanding and the importance of providing excellent customer service.
Excellent communication skills both verbally and written.
Good IT skills including Windows Office Suite and knowledge of databases.
Ability to work under pressure to a high standard whilst managing own workload within agreed parameters and maintaining service levels.
Flexible and adaptable to change with a positive can do attitude
To be self-motivated and develop ability to motivate others
Working knowledge of FCA Regulations and experience of insurance principles and/or latent defects principles would be desirable.

How you apply!
Email your CV to
A more detailed job description is available.

Not for me, for a friend!
If you refer a friend, once they complete their first 8 weeks of work, contact us for a £50 High Street Vouchers.

Job Requirements

Experienced Needed

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