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Sector | customer service

Vacancy Type | Permanent

Job Type | Full time

Location | Ellesmere Port or homebased

Customer Service Advisor

Ref: CS474

Salary: £20,000 per annum


Duties include:

What’s in it for you!
• £20k salary
• 22 days annual leave plus bank holidays
• Mostly remote working with some time in the office
• Pension
• Working 37.5 hours per week between 8.00am to 8.00pm Monday to Friday and Saturdays 10.00am to 2.00pm (on a rota)

Why we’d work there!
• Great Culture
• Busy team meaning you won’t be bored
• Great induction and training process

What you’ll do
You will make and receive calls from customers, law firms, lenders relating to the conveyancing process (mortgage, remortgage or transfer of equity). You will answer questions and guide them through online portals and answer questions they may have. You will also perform customer satisfaction surveys and relay results to management.

Experience you need
Strong telephone manner and ability to navigate CRM system whilst on a call. Previous call centre, banking or telephone/ admin based customer service experience is preferred.

How you apply!
Email your CV to admin@jfrecruit.co.uk

Not for me, for a friend!
If you refer a friend, once they complete their first 8 weeks of work, contact us for a £50 High Street Voucher

Job Requirements

Experienced Needed

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