Sector | Customer service
Vacancy Type | Full time
Job Type | Permanent
Location | Ellesmere Port
Customer Service Advisor
Salary: £20,000 per annum
What’s in it for you!
• £20k salary
• 23 days annual leave plus bank holidays
• Home working moving to a hybrid model eventually.
• Working 37.5 hours per week between 8.300am to 8.00pm Monday to Friday and Saturdays 10.00am to 2.00pm (on a rota)
Why we’d work there!
• Great Culture
• Busy team meaning you won’t be bored
• Great induction and training process
What you’ll do
You will make and receive calls from customers, law firms, lenders relating to the conveyancing process (mortgage, remortgage or transfer of equity). You will answer questions and guide them through online portals and answer questions they may have. You will also perform customer satisfaction surveys and relay results to management.
Strong telephone manner and ability to navigate CRM system whilst on a call. Previous call centre, banking or telephone/ admin based customer service experience is preferred.
How to apply!
Email your CV to firstname.lastname@example.org
Not for me, for a friend!
If you refer a friend, once they complete their first 8 weeks of work, contact us for a £75 Amazon Voucher