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Sector | Customer service

Vacancy Type | Full time

Job Type | Permanent

Location | Ellesmere Port

Customer Service Advisor

Ref: CS598

Salary: £20,000 per annum

What’s in it for you!

• £20k salary
• 23 days annual leave plus bank holidays
• Home working moving to a hybrid model eventually.
• Pension
• Working 37.5 hours per week between 8.300am to 8.00pm Monday to Friday and Saturdays 10.00am to 2.00pm (on a rota)

Why we’d work there!

• Great Culture
• Busy team meaning you won’t be bored
• Great induction and training process

What you’ll do

You will make and receive calls from customers, law firms, lenders relating to the conveyancing process (mortgage, remortgage or transfer of equity). You will answer questions and guide them through online portals and answer questions they may have. You will also perform customer satisfaction surveys and relay results to management.

Experienced Needed

Strong telephone manner and ability to navigate CRM system whilst on a call. Previous call centre, banking or telephone/ admin based customer service experience is preferred.

How to apply!

Email your CV to

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