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Sector | Insurance

Vacancy Type | Full time

Job Type | Permanent

Location | Liverpool

Commercial Insurance Account Handler

Ref: CS656

Salary: £23,000 - £35,000 per annum


What’s in it for you!

• Salary depending on experience up to £35k
• Working 9am – 5pm with 1 hour lunch (35 hour week)
• Company subsidised pension, 25 days holiday plus bank holidays and subsidised travel availability

Why we’d work there!

• Modern, spacious offices in Liverpool city centre
• Great friendly team ethic and family feel
• Real progression opportunities

What you’ll do

•Handle enquiries and renewals
•Maintain regular contact with existing customers and ensure insurance requirements are met
•Assist customers with any enquiries
•Work alongside the Commercial Director and Account Executives to provide high quality insurance broking service
•Assist in providing comprehensive insurance service to both existing and new business customers
•Process customers through a claim
•Account handling a variety of businesses including manufactures, wholesalers, professional services and construction
•Make accurate amendments to customers policies
•Developing and maintaining existing individual account by day to day client management
•Developing and increasing existing individual account by gaining new business
•Undertaking continuing professional development to ensure knowledge and skills are maintained to a competence level
•Maintaining new and existing accounts by day to day client management for the Commercial Executives
•Dealing with existing clients on all incoming and outgoing telephone calls
•Developing and maintaining existing individual account at renewal

Experienced Needed

•Knowledge of the principles, practices and legalities of general insurance
•Commercial insurance broking experience (although training can be provided if other insurance background)
•IT skills – including MS Word, MS Excel and MS Outlook and ideally experience of using the Acturis system
•Good planning and organisational skills
•Good customer relations, communication and interpersonal skills
•Providing solutions and generating income by selling solutions to clients in cross sell opportunities
•Work well within a team

How to apply!

Email your CV to admin@jfrecruit.co.uk

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